Well, our email is set that each library member has one and also one for each branch library that is on our individual web page that is used for reference questions (that one I don't know how they have it set up i.e. folders, etc.). I know that we are supposed to check our emails at least twice a day if we have time than more. Mine email though, is setup with folders, each for specific topics that I get emails about all the time. I looked to see if mine has filters but I didn't see any, I use Microsoft Outlook 2003.
I setup yahoo messenger...not sure if I will use it though, I don't really have a use for it that I know of (I work in technical services) and I don't use it for personal things either. I think that it will be good for reference questions I know our branches would probably either have to hire a full or part time reference librarian or set aside time for someone to do that, like advertise on our website that during a certain time from like 3-5 pm you can instant message a real librarian for help) or something like that. Then the rest of the time when people instant message it will be like email, the messages will set there until you read them and respond. It would be neat to do a different way of communicating for sure.
I tried to text message to my email and it didn't work, I'm sure there is some sort of setting because it said that it thought it was spam, I think once you got it to work probably it would be okay, it goes hand in hand with instant messanging and email, still you would have to have someone set aside time to check the messages. All the more ways to bring the library into the 21st century. I usually use it for personal things, like texting my husband. Other than that I never used it for reference questions before...and I'm sure my branch manager will love this...I've never used Ask-A-Librarian either...don't flog me!
Web conferencing is great! I love web conferencing, especially when you can't make it to a location for a workshop or if you're trying to cut down on expenses. I've been in web conferences through NEFLIN and actually went through the training on how to use it. It was great. To me I don't really have to have the face to face aspect of workshops, I work well with just listening, plus you still get to see what people are asking and what the presentation is about, minus looking at the people and if you have the mic capability you still get to hear peoples questions. Still I like it. We are actually looking at using OPAL to host staff meetings and possibly staff workshops in the future. Which would cut down on travel costs and also our branches are so far from each other, the farther est being about 45 minutes away one way, this would help us come together without having to leave our buildings.
I haven't watched a webinar yet, but I will blog about it when I do.